Return Policy

We want you to be completely satisfied with your The Shop 1220  purchase. Send an email if you have any questions about our products. 

If for some reason you're unhappy with your purchase, please contact us immediately at theshop1220@gmail.com. If we made a mistake, we'll make it right through either refund, store credit or replacement, depending on the situation.  

RETURNS:

Our goal is to make you a lifelong customer and your satisfaction is our priority. So we offer a "No Questions Asked" return policy. If you are not satisfied with your order in any way, you may exchange or return  your purchase within 30 days of receiving it.

Send your return item to:

The shop 1220, 910 Stuart Avenue, #7K, Mamaroneck, NY 10543

along with your name, email address and order number.
Once your return is received, we'll send you an email to notify you that we've received it. We'll then process your refund through your original method of payment.

 

EXCHANGES:

If you wish to exchange an item within 30 days of receiving your original purchase, please send us an email at theshop1220@gmail.com and we will explain how you can obtain a new item.